England and Wales · Fictional worked example · Scenario date: 27 October 2026
Litigation · Pre-action
Map a letter of response into issues and evidence
Tarnwell Interiors Ltd v Pellow & Vine Restaurants LtdConstruction payment disputeFictional
We act for a fit-out contractor owed £48,600 on its fourth interim application for a restaurant kitchen and dining room. Our letter of claim went out on 7 August 2026. The employer’s solicitors replied on 2 October 2026, four weeks after the period we gave them, alleging defects and delay and setting both off against the sum claimed. The supervising solicitor wants an issues map before Thursday’s client meeting.
Why it mattersA letter of response sets the agenda for everything that follows. If ‘not admitted’ is read as ‘denied’, or a point the other side ignored goes unnoticed, the client meeting and the next letter start from the wrong place.
D1Letter of claim (extract)
We act for Tarnwell Interiors Ltd (“Tarnwell”), which carried out the fit-out of your client’s restaurant premises under a contract dated 2 March 2026 (the “Contract”). The contract sum was £186,000 plus VAT.
Tarnwell submitted Interim Application 4 on 30 June 2026 in the sum of £40,500 plus VAT (£48,600).
Under clause 4 of the Contract the due date was 7 July 2026 and the final date for payment was 28 July 2026. Tarnwell received no payment notice and no pay less notice. The sum of £48,600 is due and remains unpaid.
Tarnwell also claims statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.
Completion was delayed by your client’s instruction of 8 April 2026 to change the specification of the kitchen extraction canopy. Tarnwell notified the delay and asked for an extension of time on 9 April 2026. Practical completion was achieved on 26 June 2026.
Please respond within 28 days of the date of this letter.
D2Letter of response (extract)
We act for Pellow & Vine Restaurants Ltd (“our client”). Our client acknowledges receipt of Interim Application 4 on 30 June 2026.
The sum claimed is not admitted. Interim Application 4 did not set out the basis on which the sum claimed was calculated, as clause 4.1 requires, and was not a valid application.
The kitchen extraction ductwork installed by your client is defective. Our client’s mechanical engineer identified grease leakage at two duct joints on 18 August 2026, and a copy of his report is enclosed. Our client has obtained a quotation of £18,400 plus VAT from Quarrendon Mechanical Ltd for the remedial works.
The works were completed six weeks after the Completion Date of 15 May 2026. Our client is entitled to liquidated damages at £750 per week under clause 6.2, a total of £4,500.
Our client will set off the remedial costs (£22,080 including VAT) and the liquidated damages (£4,500) against any sum found to be due to your client.
Your client’s claim to interest is denied.
Our client reserves its position on its consequential losses, including the closure of its kitchen while the remedial works are carried out, presently estimated at £9,000.
D3Contract extracts
The Contractor shall submit an interim application on the last working day of each month, stating the sum it considers due and the basis on which that sum is calculated.
The due date for payment is 7 days after receipt of an application. The final date for payment is 21 days after the due date.
The Employer may give a payment notice not later than 5 days after the due date.
If the Employer intends to pay less than the sum stated as due in the application, it shall give a pay less notice not later than 5 days before the final date for payment, specifying the sum it considers due and the basis on which that sum is calculated.
The Contractor shall notify the Employer in writing of any cause of delay. The Employer shall grant a fair and reasonable extension of time for delay caused by any instruction varying the Works.
If the Works are not complete by the Completion Date (15 May 2026), as extended, the Contractor shall pay liquidated damages at £750 per week or part week.
The Employer shall notify the Contractor in writing of any defect that appears within six months of practical completion. If the Contractor does not begin making good within 14 days of that notice, the Employer may engage others and recover the reasonable cost.
D4Client email
Their letter is rubbish. App 4 went in with our usual valuation sheet, same format as Apps 1 to 3, which they paid without a word. I’ve attached it.
We never got a payment notice or a pay less notice. Nothing at all until their solicitor’s letter.
Nobody told us about any leak until this letter. We’d have fixed it in a day. Their engineer never contacted us.
The canopy change on 8 April cost us five weeks. I emailed Priya, their operations manager, on 9 April asking for more time, and she replied ‘noted, crack on’.
Practical completion was 26 June. We’ve got the handover sheet signed by their general manager.
Fictional documents written for this exercise. Any resemblance to a real person, business or matter is unintended.
Prompt with source pack
Why this prompt works
A closed set of status labels
Five labels force a decision on every point. NOT ADDRESSED sends the tool looking for what the other side left out, which is where the payment-notice point sits.
Legal flags without legal conclusions
Step 5 lets the tool raise the statutory payment point without inventing authority for it or deciding it.
Paragraph citations
Every row can be checked against the letters in seconds.
A completeness check
The self-check stops a common failure: the last paragraphs of a long letter quietly dropping out of the analysis.
Before you rely on it
- Read D2 yourself and confirm every status. Tools blur ‘not admitted’ and ‘denied’ more than any other distinction.
- Recalculate the clause 4 timetable from the actual date of receipt of App 4, not the date on the application.
- Check the payment-notice point against the statute and current authority before anyone relies on it. The tool was told not to cite cases; don’t let a later draft add any without checking each one.
- Confirm which pre-action protocol applies. A construction dispute will usually fall under the Pre-Action Protocol for Construction and Engineering Disputes, which has its own response timetable and a pre-action meeting.
- Use a tool your firm has approved for client documents. These letters identify the client and its commercial position.
Where tools go wrong
- Treating ‘the sum claimed is not admitted’ as a denial.
- Reporting only what D2 says and missing what it leaves out: the absence of any notice and the extension of time request.
- Accepting six weeks of delay without noticing that the client’s own account covers five.
Adapt it
- After issue, use the same structure on a defence with the CPR 16.5 categories: admitted, denied (with reasons and any different version of events) or required to be proved.
- Add your firm’s construction know-how note as a further source if you want the tool to apply it.
Further readingHousing Grants, Construction and Regeneration Act 1996, s.111